2025-12-01
When I enter a password on the keypad reader, why doesn't the C1/2/4 controller receive the data?
This usually happens because the keypad reader's password output format isn't set correctly.For our C1/2/4 controllers: Set the reader's password output format to 10-bit virtual card number (this matches our controllers).
For other brands' controllers: Set the reader's password output format to one of these: 4-bit, 8-bit, or 10-bit virtual card number (match the controller's supported format).
