FAQ

Comprehensive Security For Residential, Hospitality,

And Commercial Sectors.
Q
What is Tuya ?
Q
Why choose Tuya?
Q
Should I choose a Bluetooth or WiFi access control device?
Q
How to obtain the Tuya APP SDK?
Q
Why isn't Tuya App's "10 Failed Verification Notifications" working?
Q
How many access records can the Tuya APP store, and how long are they retained?
Q
Why can't I add the device to the APP?
Q
In Tuya APP, the added family member gets a "no permission" prompt when opening the device. Why?
Q
What's the maximum number of devices that can be managed via a Tuya APP account?
Q
Why I can't find the WiFi/Bluetooth device when adding it for the first time?
Q
What's the Bluetooth communication distance between the gateway and the device?
Q
What's the maximum number of devices that one gateway can connect to?

ALL FAQ